Core and the Tools You Already Use
Core sends your consented record to the tools you already use: CSV exports today, a CRM export in build, and HubSpot, Salesforce, Klaviyo and Mailchimp planned, each with its status shown.
What Connects Today, and Next
Dark tiles are DEPARTMNT's own tools, built into TapTech. Filled tiles are live; outlined ones are in beta or in build.
Tickets and wallets
- TicketingPresale, guest lists, refunds, voids and an offline door, run from CoreBuilt in
- Apple WalletTickets saved to the fan's iPhoneLive
- Google WalletThe same, for AndroidIn build
Payments and commerce
- CommerceProducts, memberships and drops sold from the Portal, run from CoreBuilt in
- StripePayments and payouts through Stripe Connect. You are the merchant of recordLive
Music and media
- Music playerReleases, demos and streaming links, played inside the PortalBuilt in
- SpotifyRelease and artist embeds in the PortalLive
- Apple MusicStreaming links from the Music playerLive
- YouTube MusicStreaming links from the Music playerLive
- TidalStreaming links from the Music playerLive
- DeezerStreaming links from the Music playerLive
- Official ChartsTagged physical releases that can count towards the chartsBeta
Messaging and social
- Fan VoiceCommunity chat, a member directory and group chats inside the PortalIn build
- Web pushLock screen messages to fans who said yes, with no appLive
- EmailConfirmations and tap to email, sent through ResendLive
CRM and email marketing
- Core CRMFans, segments and campaigns, with consent kept on every recordBuilt in
Doors and access
- Door scanners and readersOur own scanners and readers, validating tickets offline at the doorBuilt in
- PaxtonWorks alongside existing Paxton Net2 doorsLive
- UniFi AccessDoors that open with Core credentials and bookingsIn build
Data and automation
- CSV exportConsent filtered and watermarkedLive
- CRM exportConsented contacts out to your CRM, under a DPAIn build
Coming next · 22 planned integrations
Tickets and wallets
- DICELink out to DICE events, or bring their data into CorePlanned
- EventbriteLink out to Eventbrite events, or bring their data into CorePlanned
- TicketmasterLink out to Ticketmaster events, or bring their data into CorePlanned
- BandsintownTour dates pulled into the PortalPlanned
- SongkickTour dates pulled into the PortalPlanned
Payments and commerce
- ShopifyProduct pages, member early access and Page LockPlanned
- WooCommerceFor brands not on ShopifyPlanned
- SquareMerch desks and in person salesPlanned
Music and media
- YouTubeMusic video embedsPlanned
Messaging and social
- SMSA text after a tapPlanned
- WhatsAppMessages to fans who opt in, through the Business APIPlanned
- InstagramVerified handles at sign up and story sharingPlanned
CRM and email marketing
- HubSpotConsented contacts and lists synced to HubSpotPlanned
- SalesforceConsented contacts synced to SalesforcePlanned
- KlaviyoConsented contacts and events synced to KlaviyoPlanned
- MailchimpConsented contacts synced to Mailchimp audiencesPlanned
Data and automation
- API and webhooksYour record into your own systems, on Agency and NetworkPlanned
- Google SheetsA live sheet of consented sign upsPlanned
- AirtableSign ups and taps into an Airtable basePlanned
- SegmentEvents into your CDP through SegmentPlanned
- ZapierNo code automationsPlanned
- MakeNo code automationsPlanned
Runs onSupabaseVercelCloudflareUpstashResendStripeSentry
Questions
- Does it work with our CRM?
- Yes: every tier exports your records, so they can go into the tools you already use. The API is for Agency and Network only, and is not for sale until it ships; which tiers add scheduled exports and custom integrations is set out on the pricing page.
Fan CRM
A record per fan, built from taps and consent, with segments, campaigns and exports.More on Fan CRM →- Commerce
Ticketing
DEPARTMNT's own ticketing at cost, with an offline door and the buyer record in your name.More on Ticketing → - Data and consent
Security
What a tap records, how consent is kept, and who certifies the infrastructure.More on Security →
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